Hospitality servicesConsultancy, Management & Seminars


  • Business & Conference Hotel Imperial, Ostrava, Czech Republic
  • Spa Hotel Russ, Sochi, Russia
  • Hotel Le Regina, Warsaw, Poland
  • Hotel Vienna, Bielsko Biala, Poland
  • Hotel Amfora, Hvar Grand Beach Resort, Croatia


Phone: 00420 736 750 170

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Below: some extracts from the many positive responses we received from participants.

Riverside hotel Prague

Riverside hotel Prague

You’re a funny guy and a great speaker! The training was very useful. I never met a Dutch person that I didn’t like. But you are special. Please keep telling your valuable stories!

Jan Novak
Front Desk manager Riverside hotel Prague & his team

Andrassy Hotel Budapest

Hotel Andrassy Budapest

Dear Dick,
I’d like to thank you for organizing and holding for our staff the “Guest Communication” training. My staff was amazed by your personality; they loved your stories and found the whole training really useful and fascinating. With the help of the training manual we’ll train the rest of the FD staff.


  Kinga Engelbrecht
General manager Andrassy Hotel Budapest

Hotel Le Regina Warsaw

Hotel Le Regina Warsaw

The whole team of Hotel Regina from Warsaw would like to thank you for the wonderful time of the seminar. We have learned a lot, smiled many times thanks to the wonderful sense of humour of Mr. Bliek. In closure; we have learned so much!
The Regina Team – Warsaw

Hotel Nairi

Hotel Nairi Sochi

We have received a lot of useful information! So simple but so new!  And your way of presentation made it extra exciting.

Susanna Kundakchyan

GM Hotel Nairi, Sochi, Russia

Sochi – Russia

Sochi – RussiaDear Mr. Bliek
Thank you very much for your excellent job. Your seminar is very useful and interesting. We will use a lot of your information during our own seminars as we are teachers at the Sochi State University for Tourism and Recreation. We evaluate your job as very professional and entertaining.

N. Matuyschenko & E. Duyzheva
Sochi – Russia

Residence Diana Warsaw

Residence Diana Warsaw

Eight hours listening to one person and no dull moment. Amazing! We have learned so much and smiled many times. A seminar we will not easy forget.

The Front Desk team Diana Residence, Warsaw Poland

Hotel Pokrovka Moscow

Hotel Pokrovka Moscow

During that very impressive and useful training I have learned a lot regarding “skills improvement”, “complaint handling”, “team work”, and “communications”. All this information I will definitely use in my professional career. The part what impressed me the most was the sample of a different vision on yourself, being the CEO of the company called “I” and managing this company strategic, consistent and effective.

Very inspiring!

Ilgam Yusipov
Restaurant manager All Suite Hotel Pokrovka

Moscow – Russia 

Hotel Adriana Hvar

Hotel Adriana Hvar

The presentation was excellent. Mr. Dick Bliek is a very nice and interesting man with a lot of experience and useful ideas which need to be put in practice. Those kind of seminars need to be held regularly because of knowledge and increasing the motivation of the team.
Stipe Erceg
General Manager Spa Hotel Adriana – Hvar – Croatia

Suncani Hvar hotels

Suncani Hvar hotels

I was listening attentively to your lecture which you have held in a very professional way. The day has passed very quickly which shows your excellent and effective teaching which we listened in one breath. Chapeaux for the interesting examples and anecdotes. It made it more special than the average training. 
Vislav Torre
Director F&B – Suncani Hvar hotels – Croatia

Hotel Imperial Ostrava

Hotel Imperial Ostrava

It was a fantastic experience to spend a whole day at this seminar. No dull moment! We learned a lot! Thank you!

Front Desk team
Hotel Imperial – Ostrava – Czech Republic

Hotel & Restaurant Association Portuguese

AzoresI enjoyed your great presentation full of very useful information. Please come back so that more people can learn from your view on the hospitality business.

Mr. Luis Duarte

Portuguese Hotel & Restaurant Association